Privacy Policy | Auto Elite 60

1. Who we are

Auto Elite 60 (“we”, “us”, “our”) is a Volkswagen and VAG specialist workshop based in Wellford, Northamptonshire, United Kingdom. For any privacy queries, email hello@autoelite60.co.uk.

2. What data we collect

Identity & contact data: name, email, phone, address.
Vehicle data: registration, make/model, mileage, service history.
Job data: messages, photos and notes related to your enquiry or booking.
Technical data: IP address, browser type, pages visited (via analytics cookies, if enabled).

3. How we use your data

To respond to enquiries and provide quotes.
To carry out, manage and invoice work on your vehicle.
To keep service records and notify you of follow-up work where relevant.
To comply with our legal and tax obligations.

4. Legal basis (UK GDPR)

We rely on (a) contract — to provide the services you've asked for; (b) legitimate interests — to run our business and reply to enquiries; and (c) legal obligation — for accounting and tax records.

5. Sharing your data

We don't sell your data. We share it only with trusted providers who help us run the business (e.g. accounting software, parts suppliers, payment processors) and where required by law.

6. How long we keep it

Enquiry data: up to 24 months from last contact. Job and invoice records: 6 years (HMRC requirement).

7. Your rights

You have the right to access, correct, delete or restrict the use of your personal data, and to object to processing or request portability. Email us to exercise any of these rights. You can also complain to the ICO (ico.org.uk).

8. Cookies

See our Cookie Policy for details on how we use cookies.

9. Changes

We may update this policy from time to time. The “last updated” date above will change accordingly.